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Client Care Department |
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Tesara Short
BDC Manager
As the BDC Manager, Tesara has been with The BMW Store for more than 5 years. While at work Tesara assists in quality assurance and customer service satisfaction. When not at work you can find Tesara enjoying time on her boat with her two children and husband. |
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Lindsay Norman
Client Care Specialist
Lindsay has worked at. The BMW Store for nearly 6 years and is always working hard to help all of our customers. Lindsay's favorite BMW is the all-new X5! Lindsay will be more than happy to answer any questions regarding your current BMW or MINI, or help you find a client advisor to aid in the purchase of a new one! |
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Katie Oehler
Client Care Specialist
Katie brings more than 4 years of experience in telecommunication to our Business Development Center. She is a graduate of The University of Dayton and has a Bachelors in Communication and minor in Marketing. In her free time you will most likely find Katie shopping, golfing or spending time with her three younger siblings and friends! If she could have any BMW it would have to be the stylish Z4, especially the new redesigned e89! |
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Kate Thacker
Client Care Specialist
With a degree in Marketing from Ohio University, Kate comes to the Store with fresh outlook and experience. She is excited to assist customers with their needs when they call into the Store. In her free time you may find her spending time with her friends and family! |
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Chelsea Darlington
Client Care Specialist
Chelsea comes to The BMW Store a veteran in customer service. As a 4th year biology student at the University of Cincinnati, Chelsea keeps busy. In her free time you will find Chelsea outdoors competing as part of the University of Cincinnati Water ski team or out boating with friends and family. If she could have any car, Chelsea would pick a BMW Z4! |
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Kimberly Shearer
Client Care Specialist
Kimberly brings more than 14 years of experience in customer service to our Business Development Center. In her free time you will most likely find Kimberly hanging out with friends watching My Sister Sarah perform or spending time with her three children! If she could have any BMW it would have to be the classic 3 Series, especially the new redesigned f30! |
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Harmony Duncan
Client Care Specialist
With more than 5 years of experience in customer service and a background in Informational Support Services, Harmony comes to the Store with excellent knowledge in helping customers. During her free time you can find Harmony spending time with her friends and family or playing Call of Duty on Xbox. If she could have any BMW it would have to be the stunning M3! |
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Service Department |
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Scott Klein
Service Manager
Scott Klein is the leader and manager for our excellent service department and is eager to make your next service experience better than you expect. Scott has been here at The BMW Store for several years and absolutely loves the BMW Z8. Scott was awarded the 2006 Gold Profiles Winner and will exceed all expectations. |
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Tamson Lane
Service Advisor
Tamson Lane comes to the Store with vast experience in the luxury automotive service industry. She is very well versed with customer service and brings great experience. When not helping a customer in the service drive, you may find Tamson spending time with her family or working on her home. We are excited to welcome Tamson to The BMW Store service team. |
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Eric Hensley
Service Advisor
Eric is an ASE Certified Service Consultant with over 14 years of experience in the business. Eric is a graduate of Northern Kentucky University with a degree in business. Eric is passionate about music, sports, traveling, and high-speed boat racing. Eric will be more than happy to assist you with any of your BMW service needs and assures top quality and customer satisfaction! |
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Jared Kiley
Service Advisor
Jared, a graduate from the University of Northwestern Ohio, earned a degree in High Performance Automotive Technology. He has also worked on the other side of service and is an ASE Certified and MACS Certified Technician. He really enjoys modifying cars for increased performance in his spare time. |
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Evan Kraeling
Service Advisor
Evan started at The BMW Store in high school working in the wash bay washing cars more than a decade ago, and has been with us ever since. He has a real passion for cars and has his own 1989 BMW 325i, but one day dreams of owning an amazing M6. |
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Shawn Brown
Service Advisor
Shawn comes to The BMW Store with extensive experience in the automotive and service industries. An impressive background in management and vehicle maintenance, Shawn makes a great addition to the BMW service advisor team. In his free time he loves to spend time with his daughter as well as travel with his girlfriend to visit family as well as new and exciting places. Having learned how to fly a Cessna 172RG on IFR at age 9, Shawn is never afraid of a challenge. His knowledge and determination are a perfect combination for our service department! |
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Tim Gabbard
Service Advisor
Tim Gabbard has been with The BMW Store for the last seven years. Born and raised outside of Oxford, Ohio Tim is close with his family, even lucky enough to have his own brother as his Master Tech on his team. Tim is proud to work with a brand with such a strong history like BMW and to work with people who a strong passion for the cars the sell. While not working hard at the Store, Tim enjoys spending time with his beautiful wife, family and friends and watching football. The BMW Store is happy to have Tim as a member of our team and know you will be more then pleased to work with him during your next service appointment. |
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Matt Long
Fast Service Advisor
With an educational background in Automotive technology and business, Matt brings knowledge and experience to The BMW Store as a BMW Service Advisor. In his free time you may find Matt playing softball, working on cars or spending time with his wife. If Matt could have any BMW it would be the BMW E39 M5. |
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Parts Department |
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Bob Speed
Parts Manager
With more than 3 decades experience in fixed operations and nearly 10 years with The BMW Store, Bob brings overwhelming experience and knowledge to our Parts Department. When not at work, Bob fills his free time working with his sons' Boy Scout Troop. An Assistant Scout Master himself, Bob also enjoys camping and traveling with his family! |
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Cyndi Bensman
Dealer Operations Coordinator
Cyndi has extensive experience in the automotive industry before moving here to Cincinnati after an 8-year hiatus from the work force to start her family! Cyndi is originally from the Detroit area where she skied in the winter and sailed in the summer, but says she loves her life here in Cincinnati and truly enjoys The BMW Store! |
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Sean Langdon
Retail Parts Advisor
Sean comes to the Store with a degree in Criminal Justice from The University of Cincinnati. Working for TSA for many years, Sean joined The BMW Store to fulfill his love of cars, especially BMW. In his current position Sean works at the front parts counter assisting customers with their needs and working with vendors. When not at the Store you will probably find him playing with his two daughters who will definitely be Daddy's girls as they grow up! |
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Nick Marshall
Retail Parts Advisor
Nick has been here at The BMW Store for nearly 8 years now and works very hard to make sure your parts needs are taken care of correctly and quickly. If Nick could have any BMW it would be an E36 M3 with a Dinan supercharger. Nick is more than happy to help you find the perfect parts for you BMW. |
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Christopher Daria
Shipping and Receiving Specialist
Chris has been with the Store for years, starting as a driver and now working in the Parts Department. Very detail oriented, Chris now maintains a position at the Store, handing incoming and outgoing parts and accessories. In his free time you may find Chris playing soccer or studying for his classes at UC! |
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Ren Imholt
Wholesale Parts Advisor
Ren has been at The BMW Store for nearly 5 years now. Starting as a Parts Runner, Ren nor works with customers on a daily basis as a Parts Advisor! In his spare time, he loves to play with his Australian Shepard named Marley, at the park. One day he hopes to have an E92 M3, and will be more than happy to assist you with your parts and accessories needs. |
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Justin McClellan
Parts Advisor
Justin, a native Cincinnatian, comes to the Store with vast working experience. In his free time he loves spending time outdoors with his wife Nicole and their 2 dogs. With a baby on the way, Justin is soon to be quite busy at home! If he could have any BMW it would have to be the special edition Frozen Gray M3! |
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Kyle Langdon
Inventory Manager
Kyle has been with The BMW Store for more than a decade, encompassing great knowledge of BMW Parts and Service. His vast experience in the department led him to his current position, handling all incoming and outgoing parts for our 28 technician service department and large front counter. When he's not at work you will most likely find him outdoors, playing basketball, camping or spending time with his wife and 3 dogs! |
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New Sales Department |
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Ric Koresky
New BMW Sales Manager
Ric started with The BMW Store in 1990. He has been on the BMW sales council for 10 years and is well versed in all things BMW. The BMW Store is proud to have this experience leading our new car sales staff. In his free time you may catch Ric skiing down snowy slopes or enjoying his favorite food, pizza, with his wife and daughter. With a vibrant and welcoming personality we hope that you will stop into the store to say hello! |
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Delaney Gabbard
Assistant to the Sales Manager
Delaney has been in the automotive industry for more than ten years with the last six being here at The BMW Store. She began her career here in MINI where she was a top selling Motoring Advisor for five years. After getting married she moved to a position that would allow her more time at home, and for the last year has been the assistant to the BMW sales manager Ric Koresky. In her free time she enjoys watching movies, working out and and spending time with her husband Tim Gabbard (a service advisor here at The BMW Store.) If you are in the new car showroom, feel free to stop by the sales office and say hi! |
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Tammie Higgins
New BMW Business Manager
Nearing 25 years in the automotive industry, Tammie comes to The BMW Store having worked with other highline dealers and understands the importance of customer service. With experience in many different facets of a dealership, Tammie has practice in automotive accounting, service and finance. In her free time you will find her spending time with her family at their home or attending her children's sporting events! |
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Ed Besl
Client Advisor
Having sold BMWs for close to 15 years, Ed Besl has been named, time and time again, the #1 Client Advisor in the state of Ohio. He has achieved BMWs highest sales award for the past 5 years as well as sat on the BMW sales council for the past 5. With his incredible knowledge and experience, he is in the country's top 5% of all BMW client advisors. Ed is an avid BMW enthusiast and has worked with the Leukemia and Lymphoma society here locally in Cincinnati, as well as having been a key contributor to their Man and Woman of the Year event. |
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Dean Stathes
Client Advisor
Dean is an avid car enthusiast with more than 35 years experience in the automotive industry. He is a native Ohioan, but worked for BMW of Orlando for two years before moving back to his Midwest roots. Dean has a high degree of product knowledge but puts customer satisfaction as his highest priority. He is also a recipient of the Silver Podium Profiles in Achievement Recognition. Dean is an avid golfer and cyclist in his free time, but cars, especially BMW's are his passion. Call Dean at 937.231.8726 cell or 513.527.3910 office. Contact him by email at dstathes@bmwstore.com |
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Paul A. Kolleck
Client Advisor
Paul comes to The BMW Store with years experience in automotive sales, selling his first BMW before turning 21! Paul enjoys spending time with his twin girls and has been happily married for 5 years. A student athlete at both University of Dayton and Miami University Paul still loves cheering on his old football teams. |
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Chris Lykins
Client Advisor
Since a very young age Chris has immersed himself into the automotive industry and motorsport. Taking his love for BMWs now into his career, Chris returns to The BMW Store after graduating Ohio University, having previously worked as a sales assistant in The New BMW Sales Department. When he's not at work you may find Chris skiing or spending time with his dog, named Bimmer of course! Chris is an avid Formula 1 fan, having not missed a race in the past 10 years. |
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Kelly Moulton
Client Advisor
Kelly comes to the Store with incredible experience in sales and customer service. Having focused on trade show design most recently, she has an eye for detail and aesthetics, something BMW is known for! When not at the Store you may find Kelly spending time with her teenage daughter or working on remodeling her home. Kelly jokes that when she came into the Store to buy her BMW years ago, she just knew that one day she wanted to work here! |
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Frank Winstel
Client Advisor
Frank comes to the store with more than 32 years of sales and management experience, the last eight in automotive. A native Cincinnatian and passionate UC Bearcat fan, in his free time you can find Frank playing golf with his wife Doris, at a Bearcats game or spending time with his wonderful family. |
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Katelyn Evans
Sales Assistant
Katelyn has been with The BMW Store for more than 4 years. Working as a Business Development Coordinator, she was promoted to Sales Assistant of the new BMW department. Greeting you from day one, Kaitlyn is here to make sure our customers get A+ treatment throughout their entire relationship with the Store! |
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Pre-Owned Sales Department |
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Patrick Oconnell
Sales Manager
Pat has years of experience in the Automotive industry. Specializing in Internet and Used sales, he brings great knowledge to the Store's Pre-Owned Department. When not at the Store you may find him watching a sporting event for his two sons or enjoying the outdoors himself! |
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Ian Etheridge
Finance Manager
Ian has been with the Store for many years. His vast automotive experience has led to his promotion as a Business Manager here at The Store. In his free time you will most likely find him hanging out with his kids, who are always on the go! Or rooting for his hometown team, the Pittsburgh Steelers! |
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John Beam
Client Advisor
As a Silver Podium Profiles in Achievement recipient, John's no-pressure, relaxed style of customer service will make your car buying experience a dream. With over a decade in the automotive industry, John is a decorated veteran of the US Army and a graduate of Columbia College in Chicago, where he majored in Fine Arts. John's hobbies include working on his 59 Classic Wagon and his 115 year old house in Newport's East Row Historic District where he lives with his wife and daughter. John can always be reached to serve your needs on his mobile phone - 859.620.8051. |
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Julian Lambert
Client Advisor
ulian is a native Californian who is having a blast being around the best cars on the planet. If he could have his choice of any BMW out there, it would be an Imola Red M3 Coupe with a 6 speed transmission. In addition to BMWs, Julian loves working with his clients and is extremely accessible. In fact, if you need to reach him for any reason at all, just call him on his cell phone - 818.470.4003. |
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Tony Digiorgi
Client Advisor
Tony comes to the Store with vast automotive knowledge. Having been in the industry for many years, Tony is well versed in all aspects of the sales process. Contact Tony to help you find the perfect car for your busy lifestyle! |
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Darrin Penrod
Client Advisor
Darrin comes to the store with over 10 years of sales and service experience. Aside from being one of the few if not only Detroit Lions fan outside of Michigan, he has a true love of cars and an appreciation for the old adage "giving is better than receiving". He has found that to be case more than ever here. "There is nothing like watching the faces of our clients who are driving away in the vehicles of their dreams. You can give them your best service, and receive the satisfaction we did right by them." Darrin can always be contacted at 513-800-8150. |
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Kyle Dooley
Kyle comes to the Store with years in Management and Customer Service. With his experience he assists the PreOwned Manager in daily activities, creating an exceptional environment. In his free time you will most likely find him on the golf course or enjoying one of his favorite local bands! |
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Adam Hasenfratz
Client Advisor
Adam has worked in the automotive industry in many capacities. Coming to the Store as a Client Advisor for the PreOwned Department, his talents reside in his love for cars and anything BMW. Adam enjoys spending time with his friends and working on his own E36 M3. |
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Tammy Nelson
Sales Assistant
Tammy brings years of auto experience to the Store. Her specialty has been customer follow-up and service. As the Sales Assistant she will greet you as you enter The BMW Store pre-owned department and make sure that your experience from start to finish is more than you can imagine! |
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Inventory
